FAQs

You have questions, we have answers!

FREQUENTLY ASKED QUESTIONS

What type of wooden trusses do you specialize in?

Bowstring, but we have the capability to fix any commercial wood truss style.


How long does a typical wooden truss repair take?

It depends on severity of damages to truss(es).


Are your repair services suitable for residential and commercial properties?

Our services are focused on commercial buildings.


What kind of materials do you use for wooden truss repairs?

Depending on what an engineer calls for, there are a few different types of wood that can be used. Including structual glue laminated beams, PSL (parallel strained lumber), Douglas fir, Southern yellow pine, and LVL (Laminated veneer lumber).


Can you provide a cost estimate before starting the work?

Yes, we can provide a cost estimate before starting work.


Do you offer a warranty or guarantee on your work?

Yes, we offer a 1-year (12 mo.) warranty on all WRS work performed.


Do you have experience working with historical or heritage wooden trusses?

Since most Bowstring trusses were built before WWII, yes we absolutely have experience dealing with historical buidlings.


Do you work with insurance companies for repair claims?

Yes we work with insurance companies.


How often should wooden trusses be inspected for potential repairs?

Wood bowstring trusses should be inspected regularly to identify and address any potential repairs or issues promptly. It is recommended to have a professional inspection conducted every year to ensure the structural integrity of the trusses. Additionally, factors such as the age of the trusses, environmental conditions, and the presence of any signs of damage or wear should also be taken into consideration when determining the frequency of inspections.


Do you provide maintenance services for wooden trusses after repairs?

This is a service that is currently being considered.


Are there any signs property owners should look for that indicate the need for truss repairs?

Yes, there are several signs that property owners can look for to indicate the need for bowstring truss repairs. Some common signs include:


  • Sagging or uneven rooflines: If you notice that the roofline is sagging or uneven, it may indicate that the bowstring trusses are experiencing structural issues and require repairs.
  • Cracks or splits in the wood: Visible cracks or splits in the wood components of the trusses can indicate structural weakness and the need for repairs.
  • Water damage or rot: Water damage or rot in the wood components of the trusses can compromise their structural integrity and should be addressed promptly to prevent further damage.
  • Loose or detached connections: If you notice any loose or detached connections between the truss components, it may indicate that the trusses are not properly stable and require repairs.
  • Popping or creaking sounds: Unusual sounds such as popping or creaking coming from the roof area can be a sign of structural issues with the bowstring trusses.
  • Visible signs of insect infestation: If you notice any signs of insect infestation such as holes, sawdust, or insect activity around the trusses, it may indicate the need for repairs to prevent further damage.
  • Mold or mildew growth: Mold or mildew growth on the wood components of the trusses can indicate moisture issues that need to be addressed to prevent rot and decay.


If property owners observe any of these signs or have concerns about the structural integrity of their bowstring trusses, it is recommended to consult with a professional to conduct a thorough inspection and determine the necessary repairs. Addressing issues promptly can help prevent further damage and ensure the safety and stability of the structure.


What sets your wooden truss repair company apart for others in the industry?

At Wooden Roof Solutions, we pride ourselves on several key factors that set us apart from others in the industry:


  • Expertise and Experience: Our team consists of highly skilled professionals with extensive experience in repairing and restoring wooden bowstring trusses. We have a proven track record of successful projects and satisfied clients.
  • Tailored Solutions: We understand that each project is unique, and we provide personalized solutions tailored to the specific needs of our clients. Our approach focuses on finding the most effective and efficient repair strategies to ensure the long-term structural integrity of the trusses.
  • Attention to Detail: We pay meticulous attention to detail in every aspect of the repair process, from the initial assessment to the final restoration. Our commitment to excellence ensures that the repairs are done to the highest standards of quality.
  • Use of High-Quality Materials: We only use high-quality materials that are specifically chosen for their durability and performance. This ensures that the repairs are long-lasting and withstand the test of time.
  • Transparent Communication: We believe in open and transparent communication with our clients throughout the repair process. We keep our clients informed every step of the way, providing updates on progress, timelines, and any unexpected challenges that may arise.
  • Customer Satisfaction: Customer satisfaction is our top priority, and we strive to exceed our clients' expectations in every project we undertake. We listen to our clients' needs, address their concerns, and deliver results that meet or exceed their requirements.
  • Commitment to Safety: Safety is paramount in all our repair projects. We adhere to strict safety protocols and regulations to ensure the well-being of our team members, clients, and the property itself.
  • Competitive Pricing: While we offer top-quality repair services, we also strive to provide competitive pricing to ensure that our clients receive exceptional value for their investment.


Overall, our company's dedication to professionalism, quality workmanship, customer satisfaction, and safety sets us apart in the wooden bowstring truss repair industry. We are committed to delivering reliable, efficient, and effective repair solutions that restore the structural integrity of bowstring trusses and ensure the longevity of our clients' properties.


Do you provide emergency repair services for severely damaged trusses?

We can provide emergency shoring if a truss(es) need it. In most cases an engineer needs to come out and diagnose why a truss is failing and come up with proper repair plan.


Can you repair termite or insect damaged wooden trusses?

Yes, we can repair termite or carpenter ant damaged trusses.


Do you work with architects or engineers during the repair process?

Yes, we work with both architects and engineers, to get proper repair plan.


Are there any building codes or regulations that need to be considered?

Yes, engineered drawings cover all codes.


Can you repair fire damage to wooden trusses?

Yes, we can repair fire damaged trusses.


How do you handle rot or decay in wooden trusses?

We make sure we remove all rotted wood members and replace with new structural lumber.


What safety precautions do you take during the repair process?

Safety is a top priority when it comes to repairing bowstring trusses. Our company adheres to strict safety protocols and takes several precautions to ensure the well-being of our team members, clients, and the property during the repair process. Some of the safety precautions we take include:


  • Proper Training: Our team members undergo extensive training on working with bowstring trusses, including safe handling practices, equipment operation, and fall protection procedures.
  • Personal Protective Equipment (PPE): Our team members are required to wear appropriate personal protective equipment, such as hard hats, safety goggles, gloves, and steel-toed boots, to minimize the risk of injury.
  • Fall Protection: When working at heights, we use fall protection equipment such as harnesses, lanyards, and anchor points to prevent falls and ensure the safety of our team members.
  • Structural Assessment: Before starting the repair work, we conduct a thorough structural assessment of the bowstring trusses to identify any potential hazards or weaknesses that need to be addressed.
  • Secure Work Platforms: We ensure that work platforms, scaffolding, or ladders used during the repair process are sturdy, properly secured, and able to support the weight of our team members and equipment.
  • Equipment Inspection: We regularly inspect and maintain all tools and equipment used in the repair process to ensure they are in good working condition and pose no safety risks.
  • Communication: Clear communication among team members is essential to ensure that everyone is aware of the safety procedures, emergency protocols, and potential hazards on-site.
  • Hazards Awareness: Our team members are trained to identify and mitigate potential hazards on-site, such as electrical risks, sharp objects, slippery surfaces, or falling debris.
  • Site Safety Protocols: We establish and enforce strict safety protocols on-site, including no-entry zones, restricted access areas, and clear signage to alert individuals to potential hazards.
  • Emergency Response Plan: We have a detailed emergency response plan in place that outlines procedures for dealing with accidents, injuries, or other unforeseen incidents that may occur during the repair process.


By implementing these safety precautions and practices, we aim to create a safe working environment for our team members and ensure that the repair process is conducted efficiently and without compromising the well-being of anyone involved.


Do you provide post - repair inspections to ensure the truss remains structurally sound?

Yes, we can provide post inspections to ensure all trusses are in good condition.


Are there any temporary supports for damaged wooden trusses?

Yes, we can provide temporary emergency shoring until repairs can be made.


Can you repair trusses in buildings with limited access?

Yes, we can repair trusses in buildings with limited access.

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